BuyHome » MumseysMouseHouse's Shop
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Mansfield, OH United St...
My Store Policies
Payment Information
I only accept Paypal. It is safer for buyer and seller.
Payment or notification of payment is required within 48 hours of the Etsy sale. If I don't hear from you, I will cancel the sale.
You DO NOT need a PayPal account to make a transaction. You will be directed to pay with either a credit or debit card through the secure PayPal website.
Payment must be made in full and have cleared before the item is shipped.
Payment or notification of payment is required within 48 hours of the Etsy sale. If I don't hear from you, I will cancel the sale.
You DO NOT need a PayPal account to make a transaction. You will be directed to pay with either a credit or debit card through the secure PayPal website.
Payment must be made in full and have cleared before the item is shipped.
Shipping Information
Please make sure that your address is correct in both Etsy and PayPal. If your Etsy address does not match your PayPal address, this may delay shipment of your purchase.
If you'd like your item(s) shipped to a different address, please make a note when you order or convo me.
U.S.SHIPPING: Costs listed are for Priority shipping in the Continental USA with the USPS and include delivery confirmation.
Insurance coverage is available for a fee at your request. If you do not chose to insure the item we are not responsible if it is lost or damaged in shipping.
INTERNATIONAL SHIPPING: Because prices vary from country to country, the prices stated are estimates only. Actual costs will be determined by zip code and preferred delivery method. Most packages will be shipped First Class unless you opt to pay the cost of Priority.
I apologize that due to the nature of int'l shipping, I cannot offer delivery confirmation or insurance to customers outside the U.S. so I cannot be held responsible for lost or damaged items sent out of the country.
International buyers are responsible for any additional fees charged by their countries, for example: customs fees. Please be aware of the customs policies for your country.
If you'd like your item(s) shipped to a different address, please make a note when you order or convo me.
U.S.SHIPPING: Costs listed are for Priority shipping in the Continental USA with the USPS and include delivery confirmation.
Insurance coverage is available for a fee at your request. If you do not chose to insure the item we are not responsible if it is lost or damaged in shipping.
INTERNATIONAL SHIPPING: Because prices vary from country to country, the prices stated are estimates only. Actual costs will be determined by zip code and preferred delivery method. Most packages will be shipped First Class unless you opt to pay the cost of Priority.
I apologize that due to the nature of int'l shipping, I cannot offer delivery confirmation or insurance to customers outside the U.S. so I cannot be held responsible for lost or damaged items sent out of the country.
International buyers are responsible for any additional fees charged by their countries, for example: customs fees. Please be aware of the customs policies for your country.
Refunds, Warranties and Exchanges
I am sure you will love your purchase. Each of my creations are made with much attention to detail.
All sales are final, but I will handle each transaction on a case by case basis.
If you are unhappy with your selection, I will be happy to work with you to resolve any issues. Please contact me within 5 days of receiving your package.
If a request for a return is approved, buyer is responsible for return shipping fees with delivery confirmation. Insurance is highly recommended. Once the item is safely returned to me, I will refund the purchase price {minus original s/h fees}. I must be contacted before any item is returned.
All sales are final, but I will handle each transaction on a case by case basis.
If you are unhappy with your selection, I will be happy to work with you to resolve any issues. Please contact me within 5 days of receiving your package.
If a request for a return is approved, buyer is responsible for return shipping fees with delivery confirmation. Insurance is highly recommended. Once the item is safely returned to me, I will refund the purchase price {minus original s/h fees}. I must be contacted before any item is returned.
Additional Information
Feel free to contact me about custom orders.
My collectible MumseyMouse creations are not intended as toys and are not suitable for young children as they include small parts that could easily be swallowed. They are intended for older children, adults and collectors.
My collectible MumseyMouse creations are not intended as toys and are not suitable for young children as they include small parts that could easily be swallowed. They are intended for older children, adults and collectors.
